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Privacy Policy

1. Introduction

Glamour Forever (“we”, “us”, “our”)—a beauty and hair salon based at Fishergate Shopping Centre, Preston (PR1 8HJ)—values your privacy and complies with UK GDPR when you visit our website, book treatments, or contact us. 

2. Data Controller & Contact

Glamour Forever Preston
Fishergate Shopping Centre, Fishergate, Preston, PR1 8HJ
01772 440510 ·  glamourforever_preston@hotmail.com 

3. Personal Data We Collect

  • Booking/enquiry forms: name, email, phone, preferred service (hair, lashes, nails, facials, laser), appointment date/time

  • Communications: via phone, email, WhatsApp, or in-salon discussions

  • Website analytics: anonymised IP, device/browser type, pages viewed and session time via essential and performance cookies only — no advertising or profiling cookies 

4. How We Use Your Data

We process your data to:

  • Schedule appointments and provide salon services (hair, beauty, lashes, nails, facials, laser treatments)

  • Send confirmations, reminders, service updates, and follow-up messages

  • Improve our website experience via anonymised analytics

  • Retain records to meet legal, warranty, and accounting obligations

5. Legal Basis for Processing

  • Contractual necessity: to fulfil your treatment booking

  • Legitimate interests: to operate and improve our salon and website

  • Consent: where you opt in for marketing or promotional updates

  • Legal obligation: to keep records for VAT and other compliance needs

6. Data Sharing

We do not sell or rent your personal data. We may share information with:

  • Service providers (e.g., website hosting, email/sms systems, analytics) under GDPR-compliant agreements

  • Regulatory, legal, or insurance bodies, only when required by law

7. Cookies & Tracking

  • Essential cookies: required for booking forms and navigation

  • Performance cookies: anonymised analytics only (e.g., Google Analytics)
    We do not use advertising or profiling cookies 

8. Data Retention

  • Bookings & enquiry records: retained for up to 7 years

  • Analytics logs: session data deleted after 24 months, aggregated data retained as needed

9. Your Rights

You have rights under UK GDPR to: access, correct, delete, restrict, or transfer your personal data; withdraw consent; and object to processing. Contact us via the details above. You also have the right to lodge a complaint with the ICO.

10. Security

We safeguard personal data using SSL encryption, secure UK hosting, access controls, and staff training—while no system is completely secure, we follow best practices.

11. International Transfers

Your data is processed and stored within the UK—no overseas transfers occur.

12. Policy Updates

We may revise this policy periodically. The Effective Date above reflects the current version. Continued use of our website constitutes acceptance of any updates.

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